Waterdrop Water Filter Pitcher with 1 Filter, 200-Gallon Long-Life, 10-Cup Large Water Filter Pitcher, NSF Certified, 5X Times Lifetime, Reduces PFOA/PFOS, Chlorine, Blue

If I could give 10 stars, I would.After 4 years of constant use, the battery on the indicator light died, so I sent an email to Waterdrop asking how to replace the battery because the compartment didn't look like it could be opened (not a huge deal, I would have just written the date on a sticker, but the light was convenient).An employee named Harper W responded immediately by sending me a whole new pitcher/lid/filter, which arrived the very next day, and also 2 more complimentary filters, without charging me anything at all (a lot of companies charge shipping when sending replacing parts, even when it's in warranty, so I was so impressed it was free).Above and beyond impressed with this kind of customer service, they clearly want to keep their customers. Thank you Waterdrop for keeping me on board. I will continue to use my pitcher and order new filters when I run out.

1st Review-This is okay. I tested the filtered water with acid strips and got near a 8. Not as high of PH level as some of the bottled water PH level 9, so I gave it a 3 Stars. I had just changed the filter, so it should have gotten Level 9 or more.Update - 2nd Review - I upgraded this to a 5 Star. The seller's Service Rep contacted me and we worked through the issue. He sent me a new filter, and it is now measuring PH level 9. Thank you!!! Super Service!! I will buy from this seller and this product again!!

This review is for the Waterdrop WD-PT-07B.The pitcher is an attractive baby blue. The photo to my eyes looked a bit more aqua blue. It is semi-transparent but not enough to really see through the top. The materials feel good. The size of the pitcher is much bigger than my OXO alkaline water pitcher, which was too small for my taste but it's fine. This jug holds enough water to last me about 2 days before refilling, OR I just refill it each time I take it out. It also comes with a little timer button to let you know when it's time to change filters - I assume it will base it on time like 3 months from now?There is a nifty little spring port at the top so you won't have to remove and replace the lid of this pitcher each time you fill it up. You can set the jug in the sink and turn the water on. The spring hinged top port is big enough not to cause issue: roughtly 2" by 1.5". The spring is loose enough that the pressure from your spicket should keep the aperture depressed while it fills, you still have to turn your water off if you don't want it to overflow. (Someone probably wouldn't figure that out if I do not tell them.) I truly enjoy this novel idea BUT if the spring fails it might be more of a problem than a solution - good idea nevertheless.I was sold on this pitcher because of the 7 sediment filtration system and the partial filtering of fluoride, something Brita filters do not claim to do that this one CLAIMS to do. I haven't done any scientific research to see if it does it's job at all because unless you take your water to a specialist, none of the test on Amazon seem to be legit testers. The technology of this filter is generally what is found in higher priced systems, be it at a much smaller degree.I done a blind taste test with my mom and she knew right away which was filtered and which wasn't. I used the same style glass, same water level, same temperature. She didn't have to do a repeat, she pointed right away the correct choice. She said easy decision. Her taste buds are better than mine but I agreed with her that I thought I could tell a difference too. The city water had a chemical aftertaste to me, this one I couldn't get much aftertaste at all. So, as far as flavor it is filtering out something because the taste is better than bottled water IMO.The only negatives I see with this filter are:The filter a lot of times does get very slow filtering - almost coming to a complete hault. I try to leave the pitcher out until it is finished. It seems to have a tougher time filtering cold water than room temp water. This could be a good thing as it is slowing the water down to a standstill, therefore in my imagination I am assuming it must be cleaning it. It is good it has 2 drains, as often one gets jammed but the other continues flowing water through. I haven't had a filter take more than 5 minutes but it may slow down with age?The great idea of the spring could be a cause of concern if it stopped springing back up. I genuinely applaud the effort and I hope it holds up. If it holds up this is one of the best ideas ever. Very useful concept and so far works flawlessly. I would advise not to play with it too much and don't let your kids break it.The registration was a pain. Their website does not list this model. So expect to have to speak with the customer service and correspond through your email address. The rep said this has been a problem they are trying to fix. Mia was very kind even though I was getting impatient. I spent 4 days trying to register this. In the end, I tried to put in Pitcher Filtration System and then all straightforward information since the model number is not listed. The website would not accept Pitcher Filtration System - it flagged it. So I had to send Mia a screenshot and she said she got my information in. This took 4 days and I'll spare you the back and forth. I hope you know what to do if you buy this filter.On a good note, the registration gives 2 year warranty and a free filter. So it was a nice addition that kind of backfired. But since Mia was so polite and kind, I cannot fault the pitcher for this and anyone looking for a good pitcher should realize this seems like an excellent bargain for an excellent product. I don't want to confuse people with lower ratings simply based on a failed attempt to provide excellent customer service that intertwined with it a simple human error.Thank you Waterdrop! I like this filter and appreciate the free filter (if I get it). I wasn't expecting one so if I get it, a great gift!

** UPDATE ** seller reached out and sent me another pitcher. I’m updating my review to 4 stars for the excellent customer service. I’m waiting on my next pitcher, but I hope this one lasts longer.Original review: (2 stars)Was my water being filtered at all??From the beginning, my purifier’s blue light never blinked as I was pouring. Now, 1 month later, the blue light is blinking non stop? Hello? I see other reviews of the blue light blinking non stop, but there is no fix. Now I don’t even know if my water was ever being purified. Sigh. Also, I don’t think I poured over 200 gallons of water in one month… that is insane; the light would be blinking red anyway… odd

This is great! For a FEW reasons!! I live in Southwest Florida and I drink like 2 gallons of water a day… I was having 5 gallon bottles delivered and went through like nine a month. I was gonna get evicted because I had nowhere to store them… I did my research And finally decided to pull the cord (with most of the filter pictures the cost was prohibitive to me because I was having to replace the filter so frequently) I purchased two of these and I am so so so glad! These are above and beyond your regular water filter pitcher. I’m not supposed to say the names of other companies, but I will say that one of the major companies, my cousin‘s roommate created so I literally had them for free and still the filter didn’t last long enough… These pictures have (a battery powered ?) light on the top, which tells you when your filter is going to get low and needs to be replaced… Hoping that works, will check back in when the timing is appropriate on that… HUGE cool thing… there is a hole on the top of the pitcher (with a clear lid that auto closes) so you don’t have to take the top off the picture to fill it up!!! Where I live on this tiny island, the water is disgusting! There’s things floating in it that you can see when poured out of the tap… These pictures have filtered them perfectly. I make ice with the water. I drink the water. I make protein shakes with the water and about two weeks in so far it’s been great! The only negative is the color is off… It’s NOT as pictured pink more like a dull coral .. but as far as how they work 5 stars!!

I'm NOT in a city and I looked up the toxicity of the water in my little town and compared to the closest city of over 1/2 million it's almost pure but , I'm not good with almost... I did a Ph test and it's over 9 and I noticed after I placed the order that I didn't opt for the Ph water filter so that's a bonus !