iVANKY FusionDock 1 M4 MacBook Pro Docking Station with 150W Power Adapter, 12-in-2 Dual 4K@60Hz Monitor Dock for MacBook M1/M2/M3 Pro/Max Display Dock 2HDMI 2.0, 96W PD, 6 USB, Ethernet SD/TF Audio

Hello, I am writing to share my recent experience with the company Ivanky, specifically being assisted by an outstanding company representative named Bella.From start to finish, it was an extraordinary experience, thanks to Bella’s exceptional customer service. From the moment I contacted Ivanky regarding an issue with a dock I purchased last year, Bella went above and beyond to assist me. Her professionalism, dedication, and genuine desire to help me resolve the problem were evident in every interaction. Within less than a week, after several emails exchanged, providing Bella with the necessary information to analyze the situation, and performing the recommended tests, she concluded that the best solution was to replace the device.What truly set Bella apart was her unwavering commitment to ensuring my satisfaction. She managed the entire process with remarkable efficiency and care. Ivanky sent me a far superior dock than the one I had originally purchased—featuring more ports, greater power, a modern design, and a higher value—all at no cost to me. This generous replacement was made possible through Bella’s diligent efforts.I am now using the new dock for my work, with the issue completely resolved. I am immensely grateful to Ivanky for their customer-centric policies and, most importantly, to Bella for her outstanding service. She was consistently respectful, intelligent, responsible, and kind, handling my issue with urgency and seriousness. It was truly wonderful being assisted by Bella, just as I had a similar exceptional experience in the past with another remarkable representative named Melody.Thank God for all His blessings, and I hope this comment will be beneficial to those who need it.

Works perfectly with my Macbook. I only wish my M1 Macbook Pro would support the use of two external monitors, but that has nothing to do with the docking station functionality. I use the Macbook screen and one external monitor which is limiting but better than just the screen on its own.

This is DAY 1, so we will see about longevity. That said, I've tried and returned just about every one of the "portabe, fits in your pocket, supports dual monitors" dongle/dock options available on Amazon (at the time of this review). None of them work. At least, not for the Intel-based MacBook Pro 2020. I did NOT want to spend this much money when it seemed there were good options for a little as 1/3 the cost of this. ANYWAY, on to the review:PROS: Works RIGHT out of the box. I plugged in 2 brand new LG 4K monitors @60hz, an very old USB-A external hard drive, external USB-A webcam, and a USB-A Jabra external hands-free speaker/mic. It took me less than 2 minutes to set up (which was just plugging stuff in). I'm connecting my external keyboard and mouse via Bluetooth to the Mac so to not waste ports on those. The unit is SOLID (heavy) and feels quality-built. It also has its own power plug (this could be considered a con, too, I guess). Since it has its own power, my MacBook Pro runs much much cooler than with the other docs I tested that don't have native power. My MacBook fan used to be running quite a bit with the others as it ran hot/warm as did the docks. So, I feel like this unit puts WAY less stress on the MacBook Pro.CONS: It is heavy! And, the power transformer it comes with is the same size and also heavy. Now, there are many reviews who'd already mentioned that so it was not a surprise. It is NOT the thing you toss in a side pocket of your computer bag and forget about it. Now, the size is definitely still "travel-able." Like I said, the combo of the unit and transformer easily outweighs my MacBook Pro.Considering the ONLY con I can really find so far is the weight and, arguably, the need for its own power plug, this is hands down the best dock I've tested...and will absolutely keep. Plus, I considered this: on the road, I don't have the possibility of dual monitors anyway. If I'm in a hotel or boardroom, I'm connecting to one external screen and that's it. So, for the road, I'm keeping at least one of these little VAVA dongles that each give me a single external HDMI port plus extra USB-A & C ports, SD card slot, etc. They're cheap and do the trick plus don't need a power plug so I can use them with the MacBook Pro totally mobile. I was using 2 of these devices (one on either side of the MacBook Pro) to do what this Ivanky unit is doing. I will now use the Ivanky on my home/office desk and the VAVA when traveling.I hope this helps those of you wanting to make sure you're getting the bang for the buck on this unit. I will update this review if I run into any problems so, if you don't see any updates, you can assume all is still well.4/12: Just a quick positive add: I also love the fact that this dock allows me to restart my MacBook and bring everything back on line without having to open the MacBook and log in again. This was an issue that I ran into with all the other dock options I tested.

I’ve been a loyal Ivanky customer for years and own multiple products from them. Their combination of excellent products and outstanding customer service keeps me coming back.Recently, one of my FusionDock units stopped charging and wasn’t displaying multiple screens as expected. Since it was still within their two-year warranty, I submitted a support ticket. Their team responded within 24 hours and made the process incredibly simple.After explaining the issue and providing an image as proof, they quickly confirmed that they would send me a replacement at no cost. They even provided a prepaid UPS shipping label so I could return the faulty unit.As someone who loves tech and works with multiple devices, I truly appreciate companies that go beyond just fixing a single issue—they actually take the time to inspect returned units to understand potential flaws.It’s normal for any product to have occasional defects, but what really matters is how a company handles it. Ivanky stands out because they genuinely care about their customers. Unlike many Amazon sellers who prioritize short-term sales, Ivanky focuses on building long-term customer relationships.They’re doing things right, and that’s why I’ll continue to support them.