dreame L20 Ultra Robot Vacuum and Mop with Mop-Extend, Auto Mop Removal & Raising, Washing and Drying, 7000Pa Suction, Self-Emptying, Self-Refilling, AI Obstacle Avoidance

We have owned the L20 Dreame for about a month now. We are Retired Seniors. This unit is Awesome so far! I am a technical/mechanical guy! I've been putting this little buddy/maid to the test.My wife typically cleans the floors. I did a lot of research looking at reviews, and decided to buy this one, as a Possible Christmas present! I DO KNOW about buying wives/ladies things like "tools"! It's a very GRAY area (LAUGH)! I took a chance and calculated risk! I set it up before Christmas! SHE LOVES IT!REMEMBER-If you have anything more than a tiny apartment, then you will want a unit that is self maintaining, like this one. Don't go cheapy cheapy!REMEMBER- Don't go cheapy cheapy, Especially if you have pets roaming around! Buying one of these is like buying a computer. Regardless of price, you have to first decide and define what purposes you need it for, THEN buy one that has the capability and capacity that serves those needs!Some BASIC units have a docking station that serves to charge the unit, and that's it. You have to dump the dirt compartment by hand and refill solution by hand as well, if it wet mops. You have to manually clean the Mopping pad as well, by removing it and putting it in the wash machine. This single mop pad WILL NOT be sufficient to clean, any more than a tiny apartment!In the case these BASIC units, if you have more than a tiny apartment, the cleaning requirement and demand will surpass the capability of the BASIC unit. Remember, many of these BASIC units can wet mop as well, with a pad. BUT WHERE DOES THE DIRT AND DIRTY WATER GO? Nowhere is the answer, except for some of the dirt adhering to the Mop pad and contaminated water drying on the floor!NOW FOR THE L20 Dreame-1. It vacuums and wet mops- vac and mop at the same time, vac only, mop only. (use the App to define)2. IT IS SELF MAINTAINING- This thing is pretty smart! It has dual rotating mop heads that detach automatically, depending of the task. The docking station has; a self contained dirt bag, a fresh water tank, a detergent concentrate dispenser and a gray water tank (dirty water). IN OTHER WORDS, it vacuums and/or mops the floor, then sucks the dirt and dirty water out of the robot when it returns to docking station! It alerts you if the gray tank if full or the fresh water tank is empty.3. The cleaning is thorough! My wife is elated with the result. She says that it does a better job than she can by hand! It is smart! While cleaning, it will stop at any point during the cleaning task, and return to the dock when it detects that the mop pads need cleaning. It will dock, wash and scrub the pads, then return where it left off, to continue the task. It will do this AS MANY TIMES as required, until the floor cleaning is complete. It will also suck out any dirt from the robot, while cleaning the pads.4. IS IT CLEAN ENOUGH?- Well this guy/gal takes notes! If it determines that the first pass didn't do the job, it will complete the main task, return to the dock, scrub and clean the mop pads, THEN RETURN TO ANY AND ALL AREAS THAT IT DECIDED NEEDED A SECOND CLEANING!5. It's Intuitive- It initially maps the area by laser. They all probably do some kind of mapping. After that, this one is intuitive. It recognizes doorways, if it detects a doorway, I noticed, it will sketch in an imaginary room on the map, behind the door. Doors open or closed, chairs moved around, things laying on the floor, it does not matter. It adapts EVERY time it is launched, and will clean wherever it can, regardless of the initial map! I you want it to clean under the beds, just make shore you tuck up the bed spread, just enough for it to detect an opening. It will explore and clean. You do not have to lift up the bed spread, all around. It will see it as a obstruction and won't proceed under it, but if you lift it up and leave a small access, it will proceed and clean the entire area under it.6. Carpets, rugs and obstructions- It knows the difference between floor and rugs. The mop pads will lift up and rugs will be vacuumed only. There is a limit, if you have a long pile carpet. In this case, you can specify areas to avoid, on the floor map. You can also specify Imaginary walls, if you want it to "go around"! If you look at my one picture, our dock is in a corner and next to the dining room table & chairs. It initially wanted to meander through the chairs to get to certain parts of the house. I drew in an imaginary wall so it now goes straight out to a clear area before turning. Throw rugs- The robot has some weight to it, so it gets a lot of traction. Throw rugs need to have some weight to them and the edges should not be fluffy. It can push small rugs rather than mount them to vacuum. We just toss them outside when the robot is working.I have removed a throw rug while it was in the process of Vacuuming it! I sat there for a moment or two trying to figure out what the heck happened! It finally decided that the rug was no longer there, so it lowered the mop heads a MOPPED the floor instead!Debris like a leaf that dropped from a plant, may be pushed around, a minor issue!Mapping and Zones- The units will draw a map on the App, and name rooms (room 1, room 2, etc). You can change the map, names and boundaries as you wish. You can instruct to clean any one or more of the rooms, or all (default is all). You can also clean by "Zones", on the fly. The mapping allows you to draw zones over-top of the room layout and you can specify multiple "Zones" on the fly, to clean. Zones are not stored!6. Multiple floor maps (ex- 2nd floor)- We don't have multiple floors but we do have a 3 Season Porch with outdoor carpet, that is not part of our indoor floor mapping, so it's like another floor. You can keep your Dock where it is and carry the robot to the 2nd floor. It will intuitively recognize another floor situation then map and clean it. The App will store these "Other" maps. The only condition is that you will have to carry the robot back down the the floor where the dock is located. Our dock is next to the wall adjoining our outside porch, so I just sit the dock on the porch, in case it needs to empty in progress.In summary, the cleaning is thorough, the maintenance is minimal, the App and logic are Intuitive and flexible and the price is good. I would Highly recommend!

Six Months of Sparkling Clean with the Dreame L20 UltraAfter six months of daily use, the Dreame L20 Ultra has become an indispensable part of my home. This robot vacuum and mop has truly exceeded my expectations in terms of cleaning performance, convenience, and overall reliability.The L20 Ultra's cleaning power is remarkable. It effortlessly tackles dirt, dust, and debris on both hard floors and carpets. The suction is strong, and it leaves my floors noticeably cleaner than when I relied on traditional vacuuming. The mopping function is equally impressive, effectively removing light stains and leaving a fresh, clean feel.What truly sets this robot vacuum apart is its intelligent features. The advanced navigation system ensures thorough cleaning without missing any spots, and it's surprisingly good at avoiding obstacles. The self-emptying and self-cleaning features are game-changers, significantly reducing the amount of manual maintenance required. I also love the app control, which allows me to schedule cleanings, customize settings, and monitor the robot's progress from anywhere.The L20 Ultra has proven to be incredibly reliable over the past six months. It operates smoothly and consistently, and I've experienced no major issues. The build quality is excellent, and it feels like a premium product that's built to last.Overall, I'm extremely satisfied with the Dreame L20 Ultra. It has made my life so much easier by taking the chore out of cleaning. If you're looking for a high-performance, feature-rich robot vacuum and mop that delivers exceptional results, I highly recommend the Dreame L20 Ultra.

UPDATE:The Customer service contacted me to address the issues with the 1st L20 machine which as a 3 star rating. This is the reason why the L20 is now at a 4 start rating at this time. The customer rep has been extremely helpful and has reassured me that all of the issues were due to a defect in my machine. Once the vacuum has remapped my house and has had the same amount of time as the original L20 (3 months) I will update this review)(The Original review for the 1st L20) I have had my Dreame L20 for 3 months now. Here’s the pros and cons:Con:1 it’s gets all dinged up including the camera lenses. I have once camera lens that has a scratch on the glass all ready.Pro: Once you finally figure out how to put the carpet in your rooms it does a great job on separating long hair so it doesn’t interrupt your vacuuming and the quality of your vacuuming.Con: I’m still learning how to use there app, and I’ve had to delete and reinstall the all because of issues with it mapping out my house and the app not saving its work each the vacuum had a successful run. If you are first using the map and the map shifts and your walls are no longer correct you have to start all over again.PRO: this one it big: it is the first robotic vacuum that has been able to vacuum hard and carpeted floors, BUT been able to actually clean the floors!!! I had another vacuum that is pretty much that same as this except for the mopping of the floors. This vacuum has it!My tips: make sure you allow the vacuum to leave its obstacles when possible, move kitchen table chairs if you can. Their cleaner lasts a long time. I hope my kitchen floor, and hallway every night and 2 bathrooms once a week and the cleaning bottle is at 75% full.Do not use the generic bags they don’t work right yet.The generic main wheel works perfectly only with the side brush and air filter. This is all true if you are reading the reviews as well.All in all I would buy this vacuum again, but I would’ve waited so I wasn’t paying so much money.Update on 1/24/2024!! Now 5 Star Review!!!After having the new vacuum and having it run for a sold 3 months my review for this product has changed. This is an amazing vacuum that is everything I hoped it would be when I originally bought it plus more! My floors have never looked cleaner, it is so much more quieter, along with it using the extended arms like it was suppose to. When it does to the dock and cleans the pads it is no longer loud, but emptying the garbage into the bag isn't the quietest. There are functions that weren't available on the first one 1 received that I now have. There also isn't anymore running into the walls or my furniture. All I have to do is create a short cut or set my schedule and the work is done for me. I couldn't ask for a better system especially with me being disabled. What a lifesaver!!! I would highly recommend!!